I can't say enough good things about the staff and doctors at Peepers. I had my third visit here today and Amy, Jeanine, Anabell and Dr. Rogers were all wonderful.
I was prompted to call a few days ago on the heels of my company announcing they were changing our insurance plans to be sure I could use my contact allowance for the year. I was frustrated and let my stress get the best of me. I'm embarrassed to say I was very curt and disagreeable when I spoke with initially spoke with Amy. I would have totally understood if she had given up on helping me and moved on, but she didn't. She did her best to help and explain my options for moving forward.
I sent a follow up email to confirm the details of my insurance and I received a response in 12 minutes. 12 minutes! Super quick and the email was pleasant and clear and offered an appointment opening less than 24 hours later to ensure that I beat my insurance deadline, even if we had to send in an order for my contacts.
When I arrived everyone was very kind and helpful and they got me in and out (with my supply of contacts and a rebate!) in less than 30 minutes. I was able to apologize to Amy in person for my poor behavior and she was so lovely and kind and ended up making ME feel better!
Anyway, I really appreciate feeling welcomed and taken care of, even when I didn't deserve it. So glad to have such truly good people looking after me and my eyeballs. They are the best.
